Anna works in project management and handles customer solutions and new machine deliveries from the Tampere factory to customers around the world. She is convinced that Glaston’s high level of customer service comes from a personal touch and loads of communication over the entire lifecycle of the machine. According to Anna, the best moments at work come when existing customers return to Glaston for new equipment or to modernize their existing lines – or when she has the opportunity as a female engineer to work with other women in companies she serves. She lives in Tampere, Finland, but never forgets to mention that she was born in Sweden – the start to her world citizenship at an early stage.
Getting a tempering line up and running smoothly requires planning and cooperation between the buyer and supplier. Here we outline the 10 steps of a successful tempering line project.